Effective Date: June 26, 2025
Company: IDES – I Do Expert Solutions
Location: Pineville, Louisiana, USA
Introduction
At IDES – I Do Expert Solutions ("IDES," "we," "us," or "our"), your privacy matters. We’re committed to protecting your personal information and being transparent about how we collect, use, and share it. This Privacy Policy outlines what data we collect, how we use it, and the choices you have regarding your personal information.
This policy applies to all users of our website, services, and communications within the United States.
Contact Information
IDES – I Do Expert Solutions
📍 PO Box 3398, Pineville, LA 71361
📞 +1 (903) 437-7483
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your privacy rights, please contact us using the information above.
Information We Collect
We may collect the following types of personal information from you when you interact with us online, by phone, or in person:
1. Personal Identifiers
Full name
Email address
Phone number
Mailing address
2. Commercial Information
Services purchased or considered
Appointment history
Payment and billing details (processed securely via third-party payment processors)
3. Internet or Other Electronic Network Activity
IP address
Browser type and device information
Website interaction details (pages visited, links clicked, etc.)
Cookies and tracking technologies
4. Communications
Emails, phone messages, or form submissions you send to us
Customer service interactions and inquiries
How We Use Your Information
We use your personal information to:
Provide and deliver our services
Process payments and manage appointments
Respond to inquiries and provide customer support
Send service-related updates or confirmations
Improve our website, services, and user experience
Send marketing communications (if you've opted in)
Detect, prevent, and address technical issues or fraudulent activity
Comply with legal obligations or regulatory requirements
Cookies & Tracking Technologies
We use cookies and similar tracking tools to:
Recognize repeat visitors and remember preferences
Analyze site traffic and usage patterns
Customize content and improve functionality
Deliver personalized advertising (where applicable)
You can adjust your browser settings to refuse cookies or alert you when cookies are being used. However, disabling cookies may impact your ability to fully use our website.
To learn more about cookies, visit www.allaboutcookies.org.
How We Share Information
We may share your information with:
Service providers and contractors who support our operations (e.g., payment processors, IT providers)
Legal authorities or regulators if required to comply with applicable laws or court orders
Business successors in the event of a merger, acquisition, or asset sale (you will be notified of any change in ownership or use of your data)
We do not sell your personal information.
Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we may have collected information from a child under 13, please contact us immediately at [email protected].
Your Privacy Choices
Depending on where you live (e.g., California), you may have certain rights regarding your personal information, such as:
Right to access the information we hold about you
Right to delete your personal information (subject to certain exceptions)
Right to opt-out of the sale of your personal information (not applicable, as we do not sell data)
Right to non-discrimination for exercising your privacy rights
To make a request or exercise any of these rights, contact us at [email protected]. We may verify your identity before fulfilling your request.
Data Security
We take appropriate administrative, technical, and physical measures to protect your information from unauthorized access, loss, or misuse. While we strive to protect your data, no system is 100% secure. We encourage you to take care when sharing personal information online.
Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, we securely dispose of or anonymize the data.
Updates to This Policy
We may update this Privacy Policy from time to time. If significant changes are made, we will notify you through our website or direct communication. We encourage you to review this policy periodically.
Last Updated: June 24, 2025